Privacy Policy

Website: www.jrplmbg.com
Owner: J Rowe Plumbing

J Rowe Plumbing (“we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.jrplmbg.com (the “Site”).

1. Information We Collect

We collect both personal and non-personal information:

a. Personal Information

You may voluntarily provide us with personal information through forms on our website, such as:

• Name

• Email address

• Phone number

• Address (when booking a service)

• Any other information you submit via contact or quote request forms

b. Non-Personal Information

We may collect technical information automatically via cookies or analytics tools:

• IP address

• Browser type and version

• Pages visited

• Time spent on the site

• Referral source

2. How We Use Your Information

We may use the collected information for:

• Responding to your inquiries or service requests

• Scheduling plumbing appointments

• Providing quotes or service updates

• Sending administrative communications

• Improving the performance and user experience of our website

• Analytics and marketing purposes (only if applicable and permitted)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

• Trusted third-party service providers (e.g., form handling or analytics tools)

• Legal authorities when required to comply with the law

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. These may include:

• Session cookies to remember your inputs

• Google Analytics for traffic insights

• Tools for chat or form popups

You can control or delete cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our site may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to or deletion of your personal data

• Withdraw consent to marketing communications

• Correct inaccurate personal information

8. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us.